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Operational Effectiveness

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Degree Type
12-credit Technical Certificate

Program Code
40-196-CR

Time to Degree
Less than 1 year

Start Date
August / January / June

How You'll Learn

  • Hybrid
  • Evening

Examine operational and risk management, employee development and continuous improvement, and explore how these elements can work together to improve operational performance. This certificate is designed for front and mid-level leaders looking to effectively optimize their organization’s use of resources and create better products and services.

How To Apply

Questions on the application process? Visit the Admissions page or contact an enrollment counselor.

Program Details

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Contact Us

Questions? We'd love to help! Connect with our Enrollment team by filling out our online form or by email at enroll@wctc.edu.

High School Eligibility

This program is open to qualified high school applicants. Learn more >

Financial Aid

This certificate does not qualify for financial aid. To qualify for most federal financial aid, a student must be enrolled in a technical diploma or associate degree program.

What Makes This Program Unique

  1. This program focuses on both risk management and operation management principles. Risk management is often overlooked in the quest for operational effectiveness.
  2. Explore how employee development plays an integral role in optimizing an organization’s performance.
  3. Each course takes on a different angle, encouraging students to think more holistically about operational effectiveness.

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