Enterprise Support Technician

Program Information

Degree Type
12-credit Technical Certificate

Program Code
40-150-CM

Time to Degree
Less than 1 year

Start Date
August / January / June

How You'll Learn

Hybrid
Daytime
Evening

Learn real-world enterprise support skills including hardware and software installation and configuration, troubleshooting and problem resolution, customer support skills and the fundamentals of Cisco networking. Practice communication skills and problem-solving techniques, plus gain hands-on experience in service management applications.

How To Apply

Apply online and pay the $30 application fee.

Questions on the application process? Visit the Admissions page or contact an enrollment counselor.

Apply Online

Program Details

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Contact Us

Questions? We'd love to help! Connect with our Enrollment team by filling out our online form or by email at enroll@wctc.edu.

High School Eligibility

This program is open to qualified high school applicants. Learn more >

Financial Aid

This certificate does not qualify for financial aid. To qualify for most federal financial aid, a student must be enrolled in a technical diploma or associate degree program.

Program Courses

Information Technology Programs

Career Pathway

What Makes This Program Unique

This certificate helps students prepare for the CompTIA A+ certification exam.
The IT Student Center provides IT students with a wealth of resources to practice their skills, complete group projects and work with mentors.

IT student

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