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Spring 2025 Semester Courses

Management of Customer Service

Course Description

Develop the skills, attitudes, and thinking patterns needed to manage customer satisfaction and loyalty. Learn to lead and expand the customer service process, examine the tools for dealing with unhappy customers, and explore the skills for analyzing customer needs.

4 courses found

Course CRN Seats Open Term Credit Dates Days Times Room Delivery
Course:
196-125-002
Management of Customer Service
CRN:
20555
Seats:
WL
Term:
Spring Term 1
Credit:
3
Dates:
01/21/25-03/11/25
Days:
TuesdayT
Times:
01:00pm-03:50pm
Room:
B018 
Delivery:
Hybrid Course
Course:
196-125-001
Management of Customer Service
CRN:
20554
Seats:
13
Term:
Spring Term 1
Credit:
3
Dates:
01/22/25-03/12/25
Days:
WednesdayW
Times:
06:00pm-08:50pm
Room:
ZOOM
Delivery:
Hybrid Online
Course:
196-125-004
Management of Customer Service
CRN:
20556
Seats:
1
Term:
Spring Term 1
Credit:
3
Dates:
01/23/25-03/13/25
Days:
ThursdayTh
Times:
06:00pm-08:50pm
Room:
B018 
Delivery:
Hybrid Course
Course:
196-125-003
Management of Customer Service
CRN:
21014
Seats:
WL
Term:
Spring Term 2
Credit:
3
Dates:
03/24/25-05/16/25
Days:
Times:
Online		  
Delivery:
Online Course

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  • Classes that are currently full are listed in italics. Waitlists for these courses may be available. View waitlists when you register online, or contact Registration at 262.691.5578.
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  • Days of the week abbreviations: M - Monday; T - Tuesday; W - Wednesday; Th - Thursday; F - Friday; S - Saturday; Su - Sunday

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