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Fall 2024 Semester Courses

Client Relation Skills & Tech

Course Description

This course teaches students how to interact with customers whether it be on the phone, online chat, social media or email. topics covered will include the use of technology with customers as well as the proper service language. Students will review customer contacts and be evaluated using scorecards. Regulatory requirements relating to customer interactions will also be discussed.

1 courses found

Course	CRN	Seats Open	Instructor	Tuition Fees	CreditCr	Dates	Days	Times
Course: 102-126-002 Client Relation Skills & Tech	CRN: 10872	Seats: 13	Instructor: Powell, Veronica R	Tuition: $484.85	Credit:Cr: 3	Schedule Details: view schedule

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