Technical Certificate
Organizational Leadership
15-credit WCTC technical certificate
This dynamic program provides students with critical skill sets to be an effective manager in today’s changing workplace environment. Major focus is on the foundations of functional management, proactive leadership and systems improvement. Individuals seeking cuttingedge, industry-relevant education in management should consider this accelerated active-learning program.
| First Semester | |||||
| Course Num | Course Name | Credits | |||
| 196-190 | Leadership Development | 3 | * | ||
| 196-191 | Principles of Management | 3 | * | ||
| 196-192 | Managing for Quality | 3 | * | ||
| Total Semester Credits | 9 | ||||
| Second Semester | |||||
| Course Num | Course Name | Credits | |||
| 196-193 | Human Resource Management | 3 | * | ||
| 196-125 | Management of Customer Service | 3 | * | ||
| Total Semester Credits | 6 | ||||
* (Prerequisites or substitutes may apply to this class. Click on course title for specific information.)
What is a Technical Certificate?
A WCTC technical certificate provides an excellent means for those already employed in business to cross train or to expand their knowledge through short-term training opportunities.
How to Get Started
- Prospective certificate students do not need to complete an application for admission to WCTC.
- First semester students may register during Open Registration for General Public.
- Prerequisite and program restrictions may apply.
- After completion of the first certificate course, students declare their intent to complete a certificate.
- Second semester students are eligible to receive priority registration.
Contact Mark Jorgensen at 262.691.5227 for more information.