Quality Management students in a classroom.

Quality Management

60-credit Associate of Applied Science Degree

Watch a video about our Quality Management program.

Quality management is an organizational approach that creates efficiency and improves a company’s competitive edge in the marketplace. It is a commitment to understanding the precise needs of a customer and delivering results on time and within budget. Designed for those with work experience related to quality management initiatives, this program offers strategic skill sets in preparation for quality management practices that extend within and past company lines to suppliers and distributors, including global supply chain networks. Gain skills in the application of ISO standards, Lean principles including Six Sigma, analysis and reporting, logistics and supply chain management, data collection, and the selection and implementation of quality tools.

  • Prepare for jobs such as manufacturing auditor, manufacturing inspector, purchasing manager, production planning manager and industrial production manager.
  • As a complement to the Quality Management program, several short-term certificates are available within the School of Business.
  • Select program credits may transfer to other institutions.
  • Wages of recent graduates per Graduate Follow-up Report
    • Three-year Average Salary: $69,260

Quality Management is only offered as a Blended Options program.

In the Blended Options format, programs are organized into short, manageable segments (e.g. one class meeting each week for six or eight weeks) that meet during evening hours. This format is designed primarily for working adults with some college experience. Learn how to become a Blended Options student.

Program Code 10-185-2

Required Courses

First Semester
 Course NumCourse NameCredits
 623-161 Lean Enterprise/Intro3  
 623-162 Prin for Lean Enterprise3  
 623-163 J-I-T Lean Enterprise3  
 801-196 Oral/Interpersonal Comm3+*
Total Semester Credits
January Semester
 Course NumCourse NameCredits
 623-164 Lean Leadership Applications3  
Total Semester Credits
Second Semester
 Course NumCourse NameCredits
 196-136 Risk Management3+ 
 196-140 Managing People
previously Principles of Supervision
 801-136 English Composition 13+ 
 809-195 Economics3+*
Total Semester Credits
Third Semester
 Course NumCourse NameCredits
 196-123 Leading Change3  
 623-171 Introduction to ISO3  
 623-170 Intro to Continuous Improvment3+*
 804-189 Introductory Statistics3+ 
 809-199 Psychology of Human Relations3 *
Total Semester Credits
Fourth Semester
 Course NumCourse NameCredits
 196-135 Project Management3+ 
 625-150 Six Sigma Green Belt5  
 625-151 Six Sigma Project1  
 809-196 Intro to Sociology3+*
Total Semester Credits
Fifth Semester
 Course NumCourse NameCredits
 625-152 Six Sigma Black Belt5  
 625-153 Six Sigma Black Belt Project1  
Total Semester Credits
+ (Proficiency Exam Available)
* (Prerequisites or substitutes may apply to this class.)

View available courses for this term

View course descriptions of all required courses

Credit Transfer Opportunities

WCTC has agreements with local high schools and various four-year colleges and universities that enable students to transition more seamlessly from high school to WCTC to four-year colleges. Transcripted credit agreements provide high school students the opportunity to take WCTC courses at their high schools. Agreements with four-year colleges enable WCTC graduates in selected programs to transfer credits, often at junior-level standing. Agreements currently in place for this program are listed below.

High School Transfer Opportunities

WCTC Course

WCTC Credits Awarded

801-196 Oral/Interpersonal Comm 3
809-196 Intro to Sociology 3

Four Year College Transfer Opportunities

Program Specific Agreements

Program Name
Credits Awarded
Cardinal StritchAny Bachelor Degree in the College of Business and Management60+
Colorado State University-Global CampusBS Business Managementup to 64
Colorado State University-Global CampusBS Organizational Leadershipup to 64
Concordia UniversityBS General Business w/ Quality Management minorup to 67
UW-OshkoshBS Human Services Leadership up to 63
UW-OshkoshBS Leadership and Organizational Studiesup to 62

General Agreements

Program Name
Credits Awarded
Franklin UniversityBachelor of Science (various)Junior Standing
Lakeland UniversityAny Bachelors DegreeCredits vary, check with Lakeland
Mount Mary UniversityBachelor DegreeJunior Standing
Ottawa UniversityBachelor of Arts or Sciencesup to 80 credits, and 50%+ tuition discount for WCTC grads
Purdue University GlobalAny Bachelorscredits vary, 20% tuition discount
Upper Iowa UniversityBachelor of Scienceup to 78
UW-StoutBS Career, Technical Education and Trainingup to 60
UW-StoutBS Managementup to 60
UW-WaukeshaBachelor of Applied Arts and Sciences (BAAS)60-Junior Standing
Wisconsin Lutheran CollegeBachelor of Science in Business Management & Leadership50-70

UW-System Credit Transfer

If you are interested in attending a UW-campus, you should contact a transfer representative at the campus you plan to attend. You may also check credit transfer agreements between WCTC and the UW System to tell you which specific courses and general education classes may be accepted.

Important Cautionary Note:
This information is intended as a general description. Please verify the availability and details of the program that interests you with the transfer coordinator at the receiving institution.

Meet your Instructor

Program instructor, Brenda Wolfe

Brenda Wolfe

Phone: 262.691.5348


  • BS, Cardinal Stritch University, Business Management


  • Six Sigma Black Belt, PACCAR
  • ISO 9001: 2008 Lead Auditor, ASQ

Teaching Philosophy

My core teaching philosophy centers on "adaptability", as I believe it is very important to respond to the changing needs of adult learners.  I believe group interaction and hand-on learning activities makes learning fun, interesting and more meaningful to all students.