Administrative Professional Students in classroom.

Administrative Professional

This program is not currently accepting new applications for admission.

65-credit Associate of Applied Science Degree

Watch a video about our Administrative Professional program.

Highly trained and detail-oriented, administrative professionals ensure an office, department or business operates efficiently. Many times, they are the first contact with outside vendors or clients, and they provide necessary behind-the-scenes support that keeps a project on task. In the Administrative Professional program, focus on how to prepare written communications in a variety of formats using technologically advanced equipment, perform financial tasks, manage records and files, research information and use a variety of software packages. Develop information processing skills and increase knowledge of administrative support procedures.

  • Prepare for jobs such as administrative professional, business manager’s secretary, executive administrative professional or senior claims assistant.
  • Incoming students may earn credit for prior learning for specific high school computer or marketing courses.
  • Internship experiences provide technical, hands-on learning in real-world settings.
  • As a complement to the Administrative Professional program, additional coursework can be taken to earn certificates in Office Assistant, Medical: Level I and II.
  • Upon graduation, be prepared to take the Microsoft certification exam.
  • Select program credits may transfer to other institutions.
  • Wages of recent graduates per Graduate Follow-up Report
    • Three-year Avg. Salary for Full-time Related Employment: $32,648

Program Code 10-106-6

Required Courses

First Semester
 Course NumCourse NameCredits
 106-105 Doc Processing and Editing3+ 
 106-117 Records and Information Mgmt3  
 102-101 Business Professionalism1 *
 106-110 Intro to Software Applications
previously MBA I
 801-136 English Composition 13+ 
 804-123 Math w Business Apps3+*
Total Semester Credits
Second Semester
 Course NumCourse NameCredits
 106-122 Intermediate Software Apps3  
 106-164 Administrative Office Mgmt3  
 101-105 Accounting Fundamentals3 *
 196-125 Management of Customer Service
previously Customer Service Management
 801-196 Oral/Interpersonal Comm3+*
Total Semester Credits
Third Semester
 Course NumCourse NameCredits
 106-132 Advanced Software Applications3  
 106-140 Desktop Publishing3  
 623-130 Lean for Office3  
 101-118 Beginning Quickbooks1 *
 809-172 Intro to Diversity Studies3  
 809-199 Psychology of Human Relations3 *
Total Semester Credits
Fourth Semester
 Course NumCourse NameCredits
 106-116 Admin Prof Capstone3  
 109-164 Event Mgmt Process I3 *
 106-195 Emerging Technologies for Bus3 *
 196-140 Managing People
previously Principles of Supervision
 809-195 Economics3+*
 809-196 Intro to Sociology3+*
Total Semester Credits
+ (Proficiency Exam Available)
* (Prerequisites or substitutes may apply to this class.)

Keyboard Proficiency Adm Asst Required for Graduation, Not required for graduation Required for Graduation

View available courses for this term

View course descriptions of all required courses

Credit Transfer Opportunities

WCTC has agreements with local high schools and various four-year colleges and universities that enable students to transition more seamlessly from high school to WCTC to four-year colleges. Transcripted credit agreements provide high school students the opportunity to take WCTC courses at their high schools. Agreements with four-year colleges enable WCTC graduates in selected programs to transfer credits, often at junior-level standing. Agreements currently in place for this program are listed below.

High School Transfer Opportunities

WCTC Course

WCTC Credits Awarded

106-110 Intro to Software Applications 3
106-122 Intermediate Software Apps 3
801-196 Oral/Interpersonal Comm 3
804-123 Math w Business Apps 3
809-172 Intro to Diversity Studies 3
809-196 Intro to Sociology 3

Four Year College Transfer Opportunities

Program Specific Agreements

Program Name
Credits Awarded
Colorado State University-Global CampusBS Business Managementup to 63
Colorado State University-Global CampusBS Human Resource Managementup to 63
Colorado State University-Global CampusBS Organizational Leadershipup to 63

General Agreements

Program Name
Credits Awarded
Cardinal StritchAny Bachelor Degree in the College of Business and Managementfull program, 10% tuition discount
Concordia UniversityAny BachelorsVaries
Franklin UniversityBachelor of Science (various)Junior Standing
Lakeland UniversityAny BachelorsCredits vary, check with Lakeland
Mount Mary UniversityBachelor DegreeJunior Standing
Ottawa UniversityBachelor of Arts or Sciencesup to 80, tuition discount
Upper Iowa UniversityBachelor of Scienceup to 78
UW-Green BayBachelor of Applied Studies OnlineJunior Status
UW-OshkoshBS Leadership and Organizational Studiesfull program
UW-StoutB.S. Career, Technical Education & Trainingup to 60
UW-StoutBachelor of Science in Managementup to 60
UW-WaukeshaBachelor of Applied Arts and Sciences (BAAS)60-Junior Standing
Wisconsin Lutheran CollegeBachelor of Science in Business Management & Leadership50-70

UW-System Credit Transfer

If you are interested in attending a UW-campus, you should contact a transfer representative at the campus you plan to attend. You may also check credit transfer agreements between WCTC and the UW System to tell you which specific courses and general education classes may be accepted.

Important Cautionary Note:
This information is intended as a general description. Please verify the availability and details of the program that interests you with the transfer coordinator at the receiving institution.

Meet your Instructor

Program instructor, Martha Schmidt

Martha Schmidt

Phone: 262.691.5097


  • BSE, Business Education, University of Wisconsin - Whitewater

Teaching Philosophy

"At the core of my philosophy is what is best for the students; they are the reason we are here and we should never forget that!"

Program instructor, Kim Wendelberger

Kim Wendelberger

Phone: 262.691.5233


  • AAS, Marketing, WCTC
  • AAS, Secretarial Science, WCTI
  • BA, Interpersonal Communication; Marquette University
  • MA, Education, Carroll University


  • WCTC Board, Five-year certificate, office systems

Teaching Philosophy

"As a proud recipient of two degrees from WCTC, I strive to give all students tools, through my own compassion, professionalism, ethical standards and dedication that will enable them to make successful and high-quality contributions in the educational process, the community and the global world."