Administrative Professional (Assistant)

69-credit Associate of Applied Science Degree

Watch a video about our Administrative Professional program.

Highly trained and detail-oriented, administrative professionals ensure an office, department or business operates efficiently. Many times, they are the first contact with outside vendors or clients, and they provide necessary behind-the-scenes support that keeps a project on task. In the Administrative Professional program, focus on how to prepare written communications in a variety of formats using technologically advanced equipment, perform financial tasks, manage records and files, research information and use a variety of software packages. Develop information processing skills and increase knowledge of administrative support procedures.

  • Prepare for jobs such as administrative professional, business manager’s secretary, executive administrative professional or senior claims assistant.
  • Incoming students may earn credit for prior learning for specific high school computer or marketing courses.
  • Cooperative education experiences provide technical, hands-on learning in real-world settings.
  • As a complement to the Administrative Professional program, additional coursework can be taken to earn certificates in Office Assistant, Medical: Level I and II.
  • Upon graduation, be prepared to take the Microsoft certification exam.
  • Select program credits may transfer to other institutions.
  • Wages of recent graduates per Graduate Follow-up Report
    • Salary Range: $23,000-$32,000
    • Average Salary: $28,243
    • Median Salary: $28,578
    • Average Hourly Wage: $13.88
    • Three-year Average Salary: $28,293

Required Courses

Traditional Option

Pathway Option

In traditional option programs, students register for and take a set number of courses each semester, usually five or six. Classes are scheduled throughout the day, and sometimes at night or on weekends, and completed in a conventional manner - two semesters each year.

Generally, most courses are taken on campus in a traditional face-to-face classroom setting. Many students who opt for the traditional college option are those who recently completed high school and those who do not hold full-time jobs.

Completing degree and diploma programs in a traditional manner generally takes one to two years, depending on number of credits and type of program; other completion option programs may be structured differently.

First Semester
 Course NumCourse NameCredits
 104-112 Personal Brand3  
 106-105 Doc Processing and Editing3  
 106-111 MBA I - AP3  
 801-136 English Composition 13+ 
 804-123 Math w Business Apps3+ 
 
Total Semester Credits
15
  
Second Semester
 Course NumCourse NameCredits
 101-105 Accounting Fundamentals3  
 104-191 Customer Service Management3  
 106-117 Records and Information Mgmt3  
 106-122 Microcomputer Bus Apps II3  
 106-164 Administrative Office Mgmt3  
 801-196 Oral/Interpersonal Comm3+ 
 
Total Semester Credits
18
  
Third Semester
 Course NumCourse NameCredits
 102-160 Business Law I3  
 106-132 Advanced Software Applications3  
 106-140 Desktop Publishing3  
 623-130 Lean for Office3  
 809-172 Intro to Diversity Studies3  
 809-199 Psychology of Human Relations3  
 
Total Semester Credits
18
  
Fourth Semester
 Course NumCourse NameCredits
 106-116 Office Technology Solutions3  
 106-153 Proj Planning & Coordination3  
 106-154 Contemporary Software Apps3  
 196-140 Principles of Supervision3  
 809-195 Economics3+ 
 809-196 Intro to Sociology3+ 
 
Total Semester Credits
18
  
+ (Proficiency Exam Available)
* (Prerequisites or substitutes may apply to this class.)

View available courses for this term

View course descriptions of all required courses

Credit Transfer Opportunities

WCTC has agreements with local high schools and various four-year colleges and universities that enable students to transition more seamlessly from high school to WCTC to four-year colleges. Transcripted credit agreements provide high school students the opportunity to take WCTC courses at their high schools. Agreements with four-year colleges enable WCTC graduates in selected programs to transfer credits, often at junior-level standing. Agreements currently in place for this program are listed below.

High School Transfer Opportunities

WCTC Course

WCTC Credits Awarded

106-110 Microcomputer Bus Apps I 3
106-122 Microcomputer Bus Apps II 3

Four Year College Transfer Opportunities

College

Program Name

Credits Awarded

Bellevue UniversityBachelor of Arts, Bachelor of Fine Arts or Bachelor of Scienceup to 69
Cardinal StritchBachelor of Science in Business Administration, Bachelor of Science in Management, Bachelor of Science in Strategic Management of Information Systems, Bachelor of Science in Public Safety Managment, Bachelor of Science in Human Service Managment69
Concordia UniversityBaccalaureate Degreeup to 80
Franklin UniversityBachelor of Science (various)Junior Standing
MSOEBachelor of Science in Managementjunior status
Ottawa UniversityBachelor of Artsup to 80
Ottawa UniversityBachelor of Arts with a major in Business Administration, Human Resources or in Managementup to 80 credits
Silver Lake CollegeBachelor of Science (various)minimum of 60
U of PhoenixBachelor of Science (various)varies
Upper Iowa UniversityBachelor of Scienceup to 78
UW-Green BayBachelor of Applied Studies OnlineJunior Status
UW-StoutBachelor of Science in Managementup to 69
UW-StoutB.S. Career, Technical Education & Trainingup to 60

UW-System Credit Transfer

If you are interested in attending a UW-campus, you should contact a transfer representative at the campus you plan to attend. You may also check credit transfer agreements between WCTC and the UW System to tell you which specific courses and general education classes may be accepted.

Important Cautionary Note:
This information is intended as a general description. Please verify the availability and details of the program that interests you with the transfer coordinator at the receiving institution.

Meet your Instructor

Program instructor, Martha Schmidt

Martha Schmidt

Phone: 262.691.5097

Education

  • BSE, Business Education, University of Wisconsin - Whitewater

Teaching Philosophy

"At the core of my philosophy is what is best for the students; they are the reason we are here and we should never forget that!"

Program instructor, Kim Wendelberger

Kim Wendelberger

Phone: 262.691.5233

Education

  • AAS, Marketing, WCTC
  • AAS, Secretarial Science, WCTI
  • BA, Interpersonal Communication; Marquette University
  • MA, Education, Carroll University (In progress)

Certifications

  • WCTC Board, Five-year certificate, office systems

Teaching Philosophy

"As a proud recipient of two degrees from WCTC, I strive to give all students tools, through my own compassion, professionalism, ethical standards and dedication that will enable them to make successful and high-quality contributions in the educational process, the community and the global world."