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Classes and Workshops

Workshop Schedule

Job Search Resources

Resume Writing

Steps to Create a Resume

If you have not written a resume recently or need to create your first, view this PDF. This will provide an overview of the latest formats for resumes, cover letters and references to get you started.

Resume Guide

Use the bookmarks to the left of this comprehensive guide to access detailed information as you are developing your resume. Information on formatting for scanners, branding yourself and getting your resume to the right person is included in the Guide.

Resume Tips - Action Verbs

Action verbs give your resume power and direction. This list features sets of verbs and descriptive words that pack a wallop with prospective employers.

WCTC Resume Bank

Students/Graduates/Alumni - upload your resume in Wisconsin TechConnect to enhance your job search and put your resume in front of prospective employers. When an employer posts a job on Wisconsin TechConnect that matches your program of study your uploaded resume will automatically appear in the employer's resume bank.


Informational Interviewing

This is an excellent way to explore new occupational fields.

Interviewing Tips

This presentation will provide an overview of essential interview tips.

Behavioral Interview

This is the most popular technique used by employers.

Skype and FaceTime Interview Tips

Skype is a software program that allows two individuals to speak and visually see one another using the internet. FaceTime is a video calling software application and related protocol developed by Apple for supported mobile devices running the iOS (i.e., smart phones), in addition to Macintosh computers.

Employers choose to conduct job interviews using Skype or FaceTime if the candidate is not in the immediate area. Some employers may also substitute the first round telephone interview with a Skype or FaceTime interview, so the employer gets to visually see the candidates. Following are a few tips for those of you that arrange these types interviews:

  1. Do wear the same attire you would wear for a regular interview. Business dress is recommended. Do not wear pajama bottoms and a dress shirt, in case the employer asks you to get something, such as your diploma. In addition, avoid wearing white shirts or patterns, as some employers may find this distracting. The Skype program and the web camera may not pick up the details on patterned shirts.
  2. Do situate your camera or laptop in a quiet room where you will not be interrupted by other people coming or leaving during your interview. Remove all distractions in the area, including pets and telephones. Close all windows, so outside noise like cars and dog barking are not audible in the room. Tell everyone in the home that you are doing an interview and to not distract you or knock on the door. Also, close all software programs, such as chat programs and email, so the alerts do not distract the employer or you during the interview.
  3. Do make sure your camera/laptop is charged or plugged in so you do not have to interrupt your interview to plug it in.
  4. Be aware of how you appear on camera. Test your camera before the interview to ensure that the lighting is not too bright or too dim and that your distance from the camera is appropriate – the interviewer wants to see more of you than your face, but doesn't need to see the entire room behind you. Position the camera in front of you(if not built in to your computer) so you can look into the camera and see the screen at the same time. Practice your interview by looking into the camera, rather than looking at the screen where the employer's image will be.
  5. Read through your resume and memorize dates and figures you listed to show your experience and skills. Simply because you are interviewing from your home does not mean you can read your answers from a sheet of paper or your resume. Prepare as if you are entering the potential employer's office for the interview.
  6. Clean up the space around your computer. If possible, make the background space a white or clean wall, so the employer does not get distracted during the interview. Also, clean up any garbage, clothing or personal items in plain view, as the employer may get the wrong impression of you if you do not take the time to prepare the space for the interview.
  7. Open the Skype or FaceTime program and run a couple of tests to ensure everything is working properly. Test the microphone by speaking into it and listening to your voice through your speakers. Adjust the speakers, so you can hear your voice. If you are using headphones, plug them into the computer outlet for headphones and test the microphone once again.
  8. Do make sure you are using the latest version of Skype and/or FaceTime to avoid audio, video or connection problems.

Job Fairs

Companies send recruiters, human resources staff, supervisors or current employees to the fair for the purpose of:

  • Marketing their company
  • Establishing a pool of applicants
  • Prescreening applicants for interviews
  • Interviewing

Your goal is to make positive contacts with potential employers.

Upcoming Job Fairs

Success Begins Before the Event

  • Research the companies participating in the fair. A list of attending employers is available at the Workforce Development Center website. Click on the names of the companies and find out what they do and what positions they currently have open.
  • Prepare a priority list of the employers you want to visit at the fair. A map of their booth location will be provided the day of the fair and may be available online earlier.
  • Prepare a one minute "commercial" to introduce yourself to the company representatives. Demonstrate that you know something about the company, express why you’re interested in working for them and how your skills relate to what you know about the company’s needs. For example: "Hello, my name is____ and I'm graduating in May with a degree in Hospitality Management. I’m very interested in events planning and coordination. I was on your website and saw that you sometimes offer positions in that area. Can you tell me more about those positions?" Practice your commercial out loud!
  • Prepare your resume at the Career Center. You want your resume to be in tip-top shape because it will be part of the employer’s first impression of you. See calendar for resume workshop times.
  • Have your resume critiqued during career development hours prior to the job fair. NOTE: Most companies will ask you to complete an online application instead of asking for your resume. However, it is still important for you to bring hard copies with you.
  • Prepare questions to ask employers. For example: "What kind of skills and experience do you look for in the employees you hire?" "What kind of entry-level positions exist within your organization?" Don’t ask questions for which the answers are on the company website.
  • Be prepared to actually interview at the fair.

The Day of the Fair

  • Dress as you would for an interview.
  • Make eye contact as you introduce yourself to the representative. Shake hands firmly and listen closely to what they say.
  • Smile! Be enthusiastic and project interest in the company.
  • Ask questions about the company. (See samples above.)
  • Find out the best way to follow up and who the contact person is.
  • Ask for the representatives’ business cards.
  • Make notes after you leave a company in which you are interested. The notes will be a handy reference should they contact you afterward.
  • Thank them for their time after talking with them.

Follow-up After the Event

  • Send a letter and another copy of your resume to the employer representatives of companies of particular interest to you. In the cover letter, briefly thank them for speaking with you at the job fair, highlight your qualifications for the position, and restate your interest in interviewing with the company. Include another copy of your resume.
  • Make follow-up phone calls if appropriate.

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