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Spring 2025 Semester Courses

Client Relation Skills & Tech

Course Description

Gain skills to interact effectively with customers across various platforms, including phone, email, live chat and social media. Explore effective communication techniques, using AI tools and CRM systems to enhance customer interactions, and regulatory compliance in customer service. Learn to handle customer inquiries, resolve issues and improve satisfaction using technology to streamline processes.

1 courses found

Course	CRN	Seats Open	Term	Credit	Dates	Days	Times	Room	Delivery
Course: 102-126-001 Client Relation Skills & Tech	CRN: 20933	Seats: 18	Term: Spring Term 2	Credit: 3	Dates: 03/25/25-05/13/25	Days: TuesdayT	Times: 06:00pm-08:50pm	Room: B018	Delivery: Hybrid Course

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