Course Listing

Summer 2025 Semester Courses

Client Relation Skills & Tech

Course Description

Gain skills to interact effectively with customers across various platforms, including phone, email, live chat and social media. Explore effective communication techniques, using AI tools and CRM systems to enhance customer interactions, and regulatory compliance in customer service. Learn to handle customer inquiries, resolve issues and improve satisfaction using technology to streamline processes.

This course is not offered in the current semester.
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Days of the week abbreviations: M - Monday; T - Tuesday; W - Wednesday; Th - Thursday; F - Friday; S - Saturday; Su - Sunday

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